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treat yourself to Kinetic Rewards
Join our rewards program for special benefits, discounts, and rewards, just for being a Kinetic customer.
- Travel credits for hotels and cruises
- Monthly credit for 40,000+ live events
- Dining offers at 55,000 restaurants
- Exclusive savings on retail and wellness
- Quarterly sweepstakes for VIP experience
- Kinetic product discounts & win service upgrades
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get help with new orders
Mon - Sun • 7:00am - 7:00pm ET
billing & account support
Mon - Fri • 7:00am - 8:00pm ET
Sat • 8:30am - 5:00pm ET
tech support & repairs
Mon - Sun • 7:00am - 10:00pm ET
email us
For non-urgent matters, please email us and we’ll send you a thorough
response within 2 business days.
reach us by phone
Chat with the right team for fast help, billing, tech support, or general questions.
Account support
Mon - Fri | 7:00am - 8:00pm ET |
Sat | 8:30am - 5:00pm ET |
(800) 347-1991 |
Sales
Mon - Fri | 7:00am - 10:00pm ET |
Sat | 8:00am - 9:00pm ET |
Sun | 8:00am - 9:00pm ET |
(866) 703-8175 |
Financial
Mon - Fri | 7:00am - 8:00pm ET |
Sat | 8:30am - 5:00pm ET |
(800) 537-7755 |
Service Support
Mon - Fri | 7:00am - 11:00pm ET |
Sat - Sun | 8:00am - 11:00pm ET |
(800) 347-1991 |
Order Updates
Mon - Sun | 24 hours |
(800) 481-5441 |
Visit a Kinetic Connection Center
Connect with us in-person for support.