internet you can trust
The Kinetic Promise™
The Kinetic Promise is our commitment to making sure your connection works everywhere you need it.
- checkFree professional installation
- checkWall-to-wall coverage with no dead spots
- checkDigital certificate verifying Wi-Fi coverage
- check24/7 real-time support
- checkSimple pricing with no hidden fees
when you choose Kinetic, you get:
We handle the setup
All your devices are connected with reliable coverage in every room.
Transparent pricing
Free installation and simple monthly pricing with no surprises.
24/7 support
Live support, plus tools to manage your account in the Go Kinetic app.
100% fiber
Kinetic Fiber Internet delivers fast, reliable connectivity to every corner of your home.
real stories. real results
If people are in the neighborhood socials and looking for recommendations, we always will chip in and recommend Kinetic. … Again, for us, it goes back to the fact that we don't have to think about the internet service. It's always there and doing what we need it to.
We chose Kinetic as our internet provider because it was fiber. I knew that I was going to get speed, reliability, and the best part of that was the price point was amazing.
So my daily life has changed with Kinetic because, I can rest assure that no matter what we're streaming or no matter what kind of video call I want to make, or if I want to work in the cloud, I can always rely on consistent access to whatever I'm doing. And it's consistent and of course, reliable.
Without Kinetic, running a home business would be practically impossible. The reliable internet connection gives us the confidence and our clients on the other end, the confidence that we'll be able to communicate and get whatever we need to get done.
If people are in the neighborhood socials and looking for recommendations, we always will chip in and recommend Kinetic. … Again, for us, it goes back to the fact that we don't have to think about the internet service. It's always there and doing what we need it to.
FAQs
The Kinetic Promise™ is our commitment to ensure your Wi-Fi connection is strong and powerful throughout your home. It includes:
Whole Home Wi-Fi Set up to ensure wall-to-wall coverage with no dead spots.
Connecting every device including smart devices, phones, TVs, laptops, etc.
Friendly service from professional technicians who live in your community.
Access to support for any post-install questions.
Our professional technicians will install and set up your new Wi-Fi so that you have wall-to-wall coverage with no dead spots. They’ll connect all of your devices (phones, computers, TVs, smart devices, etc.) so that your home is working just the way you want it to.
Make sure that you have provided Kinetic with your current phone number and arrange for someone 18 years or older to be present at the time of installation. Otherwise, your appointment will need to be rescheduled and result in a delay in setting up your Kinetic Wi-Fi service.
During your Whole Home Wi-Fi Set Up, the technician will confirm all connections are working both inside and outside your home and install new wiring if necessary. The gateway is set up, then the technician assesses the Wi-Fi environment and makes recommendations for what you may need to optimize the signal throughout your home, such as additional Whole Home Equipment. Once the best possible Wi-Fi connection is verified, they will make sure your devices are signed in and ready to be used on your new network.
Technicians will only enter rooms with your permission. If certain areas in your home are inaccessible or restricted, just let them know. However, be aware they can only certify your Wi-Fi signal in the sections of your home they’re able to inspect.
Protecting your property is our priority. Our technicians use precise tools and techniques to minimize disruption to your yard. When burying a fiber line, we create a small, clean groove which is immediately filled in as we proceed. This helps ensure minimal visible impact once the line is buried. If there's anything you’re specifically worried about, just let your technician know. We’re here to make sure everything goes smoothly.