every room and every device connected

  • Free professional installation and Whole Home Wi-Fi Set Up
  • Wall-to-wall coverage with no dead spots
  • Simple pricing with no hidden fees
  • Digital certificate verifying Wi-Fi coverage
  • 24/7 real-time support
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    what to expect on installation day

    Free professional installation is included in your plan, and we’ll take care of everything from start to finish.

    1. appointment confirmation

    Your technician will call the day of your appointment to let you know when they are on their way.

    2. installation

    One of our professional technicians will install your internet and set up your Wi-Fi. This service is included in every Kinetic plan.

    3. equipment optimization

    Your gateway will be tested and placed in an ideal location for a strong signal based on your home’s layout and building materials.

    4. coverage validation

    We check for weak spots and make recommendations for placement of extenders only if needed for full coverage.

    5. device connection

    We’ll connect all your devices—phones, laptops, smart TVs, and smart home devices, so everything is working before we leave.

    6. no room left behind

    Your technician will ensure every room has strong Wi-Fi and every device is connected, so you can enjoy wall-to-wall coverage and no dead spots. That’s The Kinetic Promise.

    7. coverage certification

    Once strong coverage has been certified, results of the Wi-Fi test and detailed photos of only the installed Wi-Fi equipment will be uploaded to your account in the Go Kinetic app.

    FAQs