Kinetic Rewards is a loyalty program that gives eligible Kinetic customers access to exclusive benefits, exciting rewards, missions, offers, and experiences based on participation and tier.

Once you enroll, you can access your Kinetic Rewards benefits through Go Kinetic. As you engage with the program and complete eligible missions, you can unlock rewards and progress through different tiers, each offering its own set of benefits.

Kinetic Rewards is available to eligible Kinetic customers who meet the program's participation requirements. Eligibility depends on your account status.

At this time, business or commercial accounts are not eligible unless specifically included in the program terms.

No. You must have an active, eligible Kinetic service to access and participate in Kinetic Rewards.

Kinetic Rewards is primarily accessed through the Go Kinetic app. Certain rewards, offers, or communications may be accessible through other channels when specifically provided by Kinetic.

Yes, you must enroll to become a Kinetic Rewards Member to access the program's benefits, rewards, and missions.

Yes, Go Kinetic is the primary way to access and manage your Kinetic Rewards experience. You may also receive program communications through other channels, depending on your communication preferences.

Open Go Kinetic and look for the Kinetic Rewards tab. Follow the onboarding steps shown in the app, and review and accept the Kinetic Rewards Terms & Conditions and Privacy Policy. Once you have successfully enrolled, you can start exploring your available benefits, rewards, and missions as a Member tier user.

You can find Kinetic Rewards Terms & Conditions in the Help section of Kinetic Rewards. We highly recommend reviewing them before accepting to participate, as they explain the program rules, eligibility requirements, and other applicable conditions.

Some rewards, experiences, or promotions may have additional conditions that apply specifically to that reward. These may include eligibility, redemption requirements, dates, availability, travel requirements, or other restrictions. Always review the terms provided with each reward.

Yes. Where available, you can choose which types of communications you would like to receive through the available preference settings.

You can manage your communication preferences and opt out of eligible marketing communications. Some service-related or transactional communications may still be sent when necessary.

Communication preferences can be updated in Account Settings anytime.

Kinetic Rewards is available exclusively through the Go Kinetic app.

In the Go Kinetic app menu, look for the Kinetic Rewards tab to access your rewards, missions, tier information, and available benefits.

Yes. You can select your reward categories of interest during onboarding and/or update your preferences later through the Account Settings section in the Go Kinetic app.

Kinetic Rewards tiers are membership levels that unlock different rewards and benefits as you engage with the program.

You can move to the next tier by completing qualifying missions shown in Kinetic Rewards.

You can see your current tier and progress in Kinetic Rewards inside the Go Kinetic app.

Each tier includes different benefits. You can view your current benefits and compare tiers in Kinetic Rewards.

Some benefits may be available right away. Other tier benefits may become available on your next billing cycle.

Your tier may change if your account no longer meets the requirements for your current tier.

You may move to a lower tier, and some benefits may change based on your new tier.

Missions are actions you can complete in Kinetic Rewards to help you move to a higher tier or earn rewards.

Your available missions are in Kinetic Rewards inside the Go Kinetic app.

Follow the steps shown for that mission. Once the required action is confirmed, your mission status will update.

Some missions may take time to confirm. Check back later to see if your status has updated.

Some missions may expire. Check the mission details for timing and requirements.

Some rewards expire. Check each reward's details for expiration dates and rules.

Your available benefits may change based on your new tier.

You may lose access to some Kinetic Rewards features until your account returns to good standing.

You may not be able to use certain rewards if your account is not in good standing.

If you cancel your Kinetic service, you will no longer be eligible for Kinetic Rewards.

Because Kinetic Rewards is part of Go Kinetic, there is no separate rewards membership to cancel. However, canceling your Kinetic service will also end your access to Kinetic Rewards.

If you do not interact with Kinetic Rewards for six consecutive months, new travel credit accrual will pause. Previously earned travel credits remain available, and credit accrual resumes when you return to Kinetic Rewards in the Go Kinetic app.

Kinetic Offers are special service offers or benefits from Kinetic that may be available to eligible customers through Kinetic Rewards.

Contact Kinetic Customer Support for help with Kinetic Offers.

Travel Rewards are credits that can be used through the travel platform to help reduce the cost of eligible travel bookings. Members can access discounted rates on more than 1,100,000 properties worldwide and apply available credits for additional savings.

Sign into your account and search for your preferred destination, dates, and travel preferences. Once you select a property and proceed with your reservation, your available credits will be applied to further reduce the discounted member rate. The amount of credits that can be applied may vary based on the travel product, destination, dates, and other booking details. Any unused credits will remain in your account for future use.

No, your travel credits do not expire. They stack and accrue month to month, so you can save them up and use them toward a future eligible travel booking.

For questions or assistance with a travel booking, please contact our Customer Service team at [email protected]. For resort booking modifications, you can also contact the support team at [email protected].

Live Events Rewards provide eligible Kinetic subscribers with a $25 credit toward tickets on the Ticket Rewards Marketplace, which features more than 40,000 live events, including concerts, theater, sports, comedy, and family events.

After converting your Kinetic Rewards, you'll receive a $25 credit for the Ticket Rewards Marketplace. Browse and select your event, add your ticket(s) to your cart, and the $25 discount will be automatically applied at checkout.

Yes. Your promo code is valid for 30 days. You can redeem once per promo code, and you must use your existing credit before receiving a new $25 credit.

If you have an issue with your code or need additional assistance, please contact Ticket Rewards at [email protected], or visit the Ticket Rewards help page.

Everyday Rewards give you access to exclusive discounts and savings on everyday experiences and activities through participating merchants.

Everyday Rewards include offers across dining, shopping, wellness, and days out, with discounts available from participating local and national merchants. Offers may include percentage-off, dollar-off, or other promotional discounts, depending on the merchant.

Browse the available offers and select the one you'd like to use. Review the offer details and any applicable restrictions, then follow the instructions to redeem it. Depending on the offer, you may redeem directly through your phone or print the offer for use in person.

You can use either your phone or a printed offer, depending on the specific offer. Mobile offers can be redeemed directly from your smartphone, while printable offers can be printed and presented to the participating merchant. Always check the individual offer for its specific redemption requirements.

If a merchant is permanently closed or does not honor an offer, you can report the issue by going to the offer details page and selecting Support & FAQs. For any other issues or questions, please contact the Customer Service team at [email protected].

Spins are opportunities to win a Sweepstakes Entry or another available prize. Each completed Spin gives you a chance to be randomly selected to receive an available prize.

If you are an active Kinetic Rewards member, you automatically receive Spins based on your membership tier:

• Tier 1: 1 Spin

• Tier 2 (Plus): 2 Spins

• Tier 3 (Premier): 4 Spins

There are 13 Instant Win prizes, including:

• 3 × $500 Travel Credits

• 10 × $100 Travel Credits

There is also 1 Grand Prize consisting of:

• $5,000 Ticket Reward

• $1,000 airline credit

• $500 Airbnb gift card or credit

The official rules for the Kinetic Sports Extravaganza Sweepstakes can be found in the Sweepstakes Official Rules / Terms & Conditions. These rules include eligibility, timing, how to earn entries and Spins, prize details, winner selection, and other important terms.