call

    1-844-945-4520

    shopping_cart
    • Log In
    • View & Pay Bill
    • Manage Wi-Fi
    • Refer & Earn
    • Kinetic Rewards
    • Move My Service
    • Help Center
    • Kinetic Blog
    Kinetic business logo
    shopping_cart
    call1-844-945-4520
    Search icon
      Kinetic business logo
      • Fiber Internet Plans
      • Internet Security
      • Whole Home Wi-Fi
      • Fiber Locations
      • AT&T Wireless
      • YouTube TV
      • Home Phone
      • AlwaysOn Wi-Fi
      • The Kinetic Promise
      • Why Fiber?
      • Moving?
      • Kinetic Rewards
      • About Us
      • Kinetic News
      Search icon
      • Residential
      • Business
      • Uniti Solutions
      • Back to Law Enforcement Center
      • Exigent Online Request
      • Private Parties
      • Resources
      • FAQ
      • Contact Information
        Back to Law Enforcement Center
        Exigent Online RequestPrivate PartiesResourcesFAQContact Information

        Resources

        Law Enforcement Agencies

        • Kinetic LEA Handbook (Download PDF)
        • Exigent Request Form (Download PDF)
        • Trace Authorization Form (Download PDF)
        • Kinetic CALEA Form (Download PDF)

        All Parties

        • Civil Subpoena Policy (Download PDF)
        • Tracing a Phone Call (Download PDF)
        • Kinetic Fee Schedule (Download PDF)
        • Business Release of Records (Download PDF)
        • Residential Release of Records (Download PDF)
        Kinetic's multi-Gig Fiber upload speeds are faster than advertised cable upload speeds, excluding areas where cable providers offer symmetrical upload speeds for service tiers 1 Gig and above. Speed comparison based upon publicly available advertised speeds in Kinetic's footprint as of February 2026.
        99.9% Network Availability: As measured by Kinetic from March 2023 to August 2026, Kinetic Fiber network reliability is calculated by dividing Available Customer Hours by Total Customer Hours, excluding planned maintenance, emergencies (like hurricanes, winter storms, floods), and other uncontrollable events.
        100% Fiber excludes some multitenant units.
        The Kinetic Promise - relies on reasonable effort to confirm Wi‑Fi works in living spaces where customer grants technician access. Wi‑Fi coverage & performance vary by layout, building materials, interference, & device capability. Not a guarantee of uniform coverage, speed, or error‑free service. Add. equipment or wiring may be required & incur charges; certain areas/devices (e.g., detached structures or outdoor spaces) may be excluded. Customer may cancel any time.
        2026 CNET Most Transparent Pricing Award: The digital media publication, CNET, evaluated 31 ISPs and Kinetic Fiber was the only ISP to score 10/10 for price transparency with special recognition for the accessibility of its broadband facts labels. Read more at Best ISPs of 2026: Our Top Picks Evaluated for Speed, Value and Price Transparency - CNET
        Explore
        • Fiber Internet
        • Whole Home Wi-Fi
        • Internet Security
        • AT&T Wireless
        • TV & Entertainment
        • Home Phone
        • Kinetic Wi-Fi Manager
        Resources
        • Support
        • Find Local
        • Go Kinetic Customer Portal
        • Move My Service
        • Kinetic Blog
        • Referral Program
        • Lifeline Assistance Program
        • Digital Literacy Program
        • Become an Authorized Dealer
        Company
        • About Us
        • Careers
        • News
        • Investor Relations
        • Suppliers
        • Offer Conditions
        • Broadband Network Statement
        • Law Enforcement Support Center
        • Call Authentication Statement
        Kinetic
        • Residential
        • Communities
        • Business
        • Uniti Solutions

        © 2026 All rights reserved Uniti Group Inc.

        Uniti 2101 Riverfront Drive Little Rock, Arkansas 72202
        • Privacy Policy
        • Terms & Conditions
        • Legal Notice