Why we're moving you to fiber technology.
Future-proof
Powerful wall-to-wall coverage that supports all your connected devices.
Faster than fast
Over 25x faster upload speeds than cable.
Strong connections
99.9% network reliability to stay connected when it matters.
What to expect with this move to fiber.
Switching to fiber is required, but it's easy and hassle-free. Our professional technicians take care of everything:
- checkInstall your new fiber line and equipment
- checkConnect all your smart devices
- checkEnsure wall-to-wall coverage with no dead spots
- checkSet you up with 90 days of all-access Premium Technical Support
- checkGive you direct access to your technician for 30 days after setup
FAQs
Your current internet runs on older copper lines. We’re replacing them with fiber to give you faster speeds, stronger connections, and more reliable service throughout your home.
Internet speed and connection reliability: Kinetic Fiber Internet offers dependable speed and stable connections, with 99.9% network reliability, ensuring fewer disruptions.
High-performance internet for multiple devices: Kinetic Fiber Internet supports multiple smart devices online at the same time.
Lightning-fast speeds with ultra-low lag: Kinetic Fiber Internet delivers superior speeds with ultra-low latency, perfect for smooth video calls and gaming. In contrast, Cable & Wireless Provider Internet may experience lag, especially during peak hours.
Freedom from contracts, data caps, and surprise charges: With Kinetic, there are no annual contracts, no data caps, and no unexpected fees, unlike many Cable & Wireless plans, which may include restrictive terms and hidden charges.
Free installation and full smart home setup: Kinetic Fiber Internet includes free installation, connects all your smart devices, and certifies wall-to-wall coverage, benefits not typically provided by Cable & Wireless.
Dedicated connection without speed throttling: Unlike Cable & Wireless, which may throttle speeds during peak usage, Kinetic provides a dedicated connection that maintains high performance even during high-traffic times.
No. Your move to fiber is at no cost to you. That includes new equipment, installation by our local technicians, and setup of all your devices. We also include 90 days of Premium Tech Support at no charge.
If you’re currently renting a modem from us, we’ll replace it with a new fiber-ready Gateway at no cost to you. That way, you’re getting the full benefit of fiber.
Our technician will install a fiber line to your home and set up the network. They’ll connect your devices, check for Wi-Fi dead zones, and make sure everything’s running smoothly before they leave.
Yes. Our certified technician will come inside to complete the installation and make sure your Wi-Fi is working and providing wall-to-wall coverage.
You can schedule your appointment online through Go Kinetic or call us at (800) 347-1991 .
We’re expanding our fiber network every day. Be sure you’re registered in Go Kinetic and opted in for texts so we can notify you as soon as your address is ready.