building a fiber future

From first dig to final connection, see how Kinetic brings 100% fiber internet to your neighborhood with care and communication every step of the way.

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Call (855) 257-1174

what to expect during the construction process

Fiber is coming to your community! This construction activity is temporary, but the connectivity it brings will serve your area for decades. Here is a quick guide to what you’ll see as our crews get started.

1. before we begin

Before we begin, we secure required permits and permissions from local and state authorities to ensure work is safe, legal, and coordinated. Local utility companies will place flags and temporary paint to mark utilities. To help ensure public safety, it’s important to leave all markers in place. Our Kinetic team will do a final check to help ensure construction is ready to begin.

2. getting started

Our construction crews will begin accessing utility easements on homeowners’ properties and rights-of-way to prepare for fiber installation. We will install fiber by hanging lines on poles or placing them underground, following local guidelines and safety standards. We take care to minimize impact, protect existing infrastructure, and keep work zones organized.

3. construction phase

In most neighborhoods, construction takes around 4 weeks. Actual timelines can shift due to utility marking schedules, unexpected site conditions, and weather. Some restoration work may continue shortly afterward to repair disturbed areas such as lawns or sidewalks.  Our commitment is to minimize any inconvenience for you and your neighbors while maintaining exceptional quality standards.

4. final steps to get you connected

Be on the lookout for our local Kinetic team, who will answer any questions and offer special promotions to help you connect your home to newly available Kinetic Fiber Internet.

Want to be notified when your home is ready to connect to Kinetic Fiber Internet? Sign up here

we'd love to hear from you

Use this form to ask questions, share feedback, or request help related to fiber construction near your home. We know construction can cause issues, and we are here to help make it right.

For time sensitive matters, call (855) 257-1174, Mon-Fri, 8 AM-5 PM ET.

common questions we hear during construction

Utility easements and public rights‑of‑way are legally designated areas where utility companies (internet, phone, gas, water, and electric) are allowed to work and maintain equipment. They are often located along your front, side, or rear property boundaries. It is a right granted to providers of utilities to ensure that all homes in a community have safe and secure access to power, water, gas, and communications.

No. Please leave all flags and markings in place until work is complete. They ensure safe excavation around existing utilities. Also, please ask your landscapers to leave the flags in place. Flag Color Key: White: Proposed excavation Pink: Temporary survey markings Red: Electric power lines, cable, conduit, and lighting cables Yellow: Gas, oil, steam, petroleum, or gaseous materials Orange: Communication, alarm or signal lines, cables or conduit Blue: Potable water Purple: Reclaimed water, irrigation and slurry lines Green: Sewer and drain lines

Our construction crews do not have access to records of private systems. We recommend marking or notifying crews about private lines before work begins to avoid accidental damage. Ahead of our scheduled work in your area, please mark any private utilities such as: • Irrigation/sprinkler lines and heads • Invisible pet fence wiring • Landscape lighting and low voltage cables • Private electric/gas/water lines to sheds, pools, or outbuildings • Septic components and drain lines Use the standard utility colors: Red: Electric; Yellow: Gas/Propane; Orange: Communications/Low voltage; Blue: Water; Green: Sewer/Drain; Purple: Reclaimed water; White: Proposed work area. Place flags or paint along each line’s path, marking both ends and at least every 5 to 10 feet, plus at turns. Mark valve boxes, shutoffs, and sprinkler heads. If you know approximate depths, please note them on the flag/paint.