Setting up MFA

Support Articles
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September 30, 2025
Who: Any Go Kinetic user 
What: Provides a second method of authentication in addition to password 
Why: This ensures security on your account. If someone has access to your password, they would then still need the verification code which is sent a different way. This prevents bad actors from accessing your account. 
Where: Profile 
How: 
Step 1: 
  • After logging into Go Kinetic, select your profile icon 
    • For apps, select ‘more’ and then select your profile icon 
  • You’ll see a field in your profile details that says “Multi-Factor Authentication” 
  • Click the edit button for the account information 
  • Select the checkbox and click ‘Save’ 
Step 2:
  • Sign out 
  • Sign back in 
  • You should receive a “Welcome to PingID” screen, select Start 
  • You’ll see a screen with a QR code and pairing key 
  • Select your Authentication Method 
    • PingID Mobile Application (The QR Code and Pairing Key): Use this if you already use PingID authentication for other log-ins 
    • Yuibkey/Security Key: If you already have your own Yubikey or security key, you can select that here 
    • Desktop/Authenticator allows you to set up a different device with the PingID authentication app