Building the new year on fast fiber connections
Across the communities we serve, Kinetic is invested in helping make your internet better. We’re working hard to continue expanding our fiber footprint and elevating service quality so your connection is fast, stable, and ready for what’s next. Fiber brings a modern foundation to homes and businesses, supporting everyday needs like video meetings, telehealth, learning, gaming, streaming, and smart home devices with lower lag and greater consistency. As we continue to build, we’re also upgrading the supporting infrastructure and capacity behind the scenes, improving performance for current customers while laying a futureready foundation for new services.
Responsive, dependable internet
Dependable connections don’t happen by accident; they’re engineered. Our network is built with the latest technology, so we can spot and fix many issues before you feel them. We track network health around the clock and adjust for realtime situations, whether you’re hosting video calls, running a pointofsale system, or streaming in 4K. When maintenance or a disruption is unavoidable, we prioritize clear communication—what’s happening, why, and when you can expect service to be restored—so you’re never left guessing.
The local advantage
With Kinetic, you don’t have to navigate a maze of vendors or distant call centers. Instead, you get a partner with helpful teams who live and work in the same communities you do. Because we know your neighborhoods, business districts, and local community, we respond fast and solve problems with agility. Weather events, construction, or large community gatherings can affect connectivity, and our local presence helps us coordinate quickly with local governments, partners, and utilities to help keep you online. You’ll see us at community meetings and events, sharing updates on fiber projects and listening to what matters most to you.
A human connection
Investing in fiber is also an investment in people. As we grow the network, we aim to help boost local economies by attracting new businesses, supporting remote work, and expanding access for schools, healthcare providers, and public agencies. We plan with data, but we prioritize people, and we want to hear from you. Your feedback helps us serve you better and improve outcomes for everyone.
We’re building a fiber network and a service experience that keeps up with you. If you’d like updates on fiber availability in your area or want help choosing the right plan, contact your local Kinetic team. We’re ready when you are.