about Kinetic

Kinetic is an internet service provider (ISP) that delivers high-speed fiber Internet, phone service and Digital TV packages to residential customers as well as products and services for small, medium and large businesses, and government agencies.
blog/how-does-fiber-optic-internet-work/hero.png
company overview

Kinetic, formerly Windstream Communications, was formed from the spinoff of Alltel Corporation's landline business and merger with VALOR Communications Group, Inc. in 2006.

Today, Kinetic provides fiber‑based internet, phone and related communications solutions to consumers, small and midsize businesses, and larger organizations, offering services across 18 U.S. states. Kinetic offers bundled services that can include fiber internet, security solutions, voice and select digital TV packages for consumers. For businesses, the Kinetic Business unit and related brands delivers fiber internet, business voice, unified communications and managed connectivity services tailored to organizations of all sizes. Kinetic delivers fast fiber internet to homes and businesses over local and regional networks that run on Uniti’s nationwide fiber backbone, which spans more than 200,000 route miles.

As of mid 2026, Kinetic has surpassed 2 million fiber premises passed across its 18‑state service area, and more than half of its customer base and revenue now come from fiber services.

References:

1. https://fiberbroadband.org/2025/08/01/uniti-completes-merger-with-windstream/

2. https://uniti.com/network-map/

3. https://www.telecompaper.com/news/kinetic-reaches-over-2-million-residential-fibre-premises--1573072

executive leadership

Our executive leadership is a group of seasoned telecommunications pros committed to building a team of employees dedicated to the communities they serve, to exceeding customer expectations by providing the best network and customer service, and to driving financial results for our shareholders.

Leadership Team

who we are

techsupportimage
Careers

We're always looking for motivated individuals. Learn about our latest opportunities here.

card/internet technician
Company History

We have a rich history of providing advanced services to residential and business customers

test-image 2
Investor Relations

Get the most up-to-date information available on our company, its strategies and recent performance.

get in touch

Department

Availability

Phone Number

Account Support

Mon - Fri

Sat

7:00 am - 8:00 pm (ET)

8:30 am - 5:00 pm (ET)

1-800-347-1991

Service Support

Mon - Sun

24 hours

1-800-347-1991

Financial

Mon - Fri

Sat

8:00 am - 6:00 pm (ET)

8:30 am - 5:00 pm (ET)

1-800-537-7755

Sales

Mon - Fri

Sat

Sun

7:00 am - 10:00 pm (ET)

8:30 am - 8:00 pm (ET)

9:00 am - 7:00 pm (ET)

1-866-703-8175

Order Updates

Mon - Sun

24 hours

1-800-481-5441